Top Hat consulting have been asked to investigate an on-line referendum system.
A few areas of Switzerland use an on-line voting system. It would be useful for you to look through the resources below as they will help you understand the concepts behind an on-line voting system. The prezi is particularly good and you should take some notes from this in the build up to your exam.
There are several ways of training users for the on-line system. This is a user manual given to voters in Switzerland.
Unity Training ManualRemember there will be several levels of user for the online referendum system - voters, administrators and senior government officials. It may be that a combination of training methods may be required: