Please select the portal you wish to enter.
We are currently investigating reports from some parents and guardians who are not receiving verification codes when attempting to sign in.
Parent and guardian authentication is handled entirely by Microsoft, so our ability to directly resolve these issues is limited.
Some users have reported successful sign‑in after trying one of the following:
Using a different device
Clearing browser cache and cookies
Official Microsoft Edge instructions:
Manage and clear your cache and cookies (Microsoft Edge)
Using an Incognito / InPrivate / Private browsing window
Microsoft Edge’s official InPrivate guidance:
Browse InPrivate in Microsoft Edge
Chrome’s Incognito mode guide:
Browse in Incognito mode – Google Chrome Help
We will continue to monitor the situation and provide updates when more information is available.
For support visit helpdesk.highcliffe.school or email helpdesk@highcliffe.school
© Highcliffe School 2026.Developed by the IT Services Team.